Onsite IT Support
Hands-on technical support for businesses that need help with users, workstations, peripherals, office technology, and day-to-day onsite IT requests.
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End-user support
Workstation troubleshooting
Laptop and desktop setup
Basic software assistance
Password reset/account access coordination
Support for business users, laptops, desktops, monitors, docking stations, basic software issues, account access coordination, and general workstation troubleshooting.
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Preparation and setup of user workstations, laptops, monitors, docking stations, keyboards, mice, accessories, and basic handoff support for new employees.
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Assistance with equipment recovery, device checks, accessory collection, documentation, and coordination with internal IT or management during employee offboarding.
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Printer support
Peripheral support
Monitor setup
Docking station setup
Conference room checks
Office equipment setup
Support for printers, monitors, docking stations, keyboards, mice, conference room equipment, desk setups, and other common office technology needs.
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Onsite response for assigned tickets, troubleshooting steps, user updates, completion notes, photos when needed, and clear documentation of work performed.